Otovel

How do I use Blink for the first time?

There are two ways to use Blink. We offer free home delivery or free pickup at a participating pharmacy. Either way, search for your medication on BlinkHealth.com or in our mobile app. Select home delivery or local pickup, and we’ll guide you through the process at checkout. If you're picking up, you'll need your proof of purchase — your Blink Card — which we'll email and text to you after checkout. You can print it out, or just show your phone to the pharmacist. Ask them to process it as the primary payer — you’ll pay nothing at the pharmacy.

Do I need a prescription?

Yes. You won’t need your prescription to complete your purchase, but you do need a valid prescription in order to get your medication. You can use an existing prescription from your doctor or we can help you get prescribed online by a licensed physician after checkout. Online doctors’ prescriptions are available for select medications in participating states and are not guaranteed. Restrictions apply. If you’re using an existing prescription, our pharmacy team can transfer it to Blink or a participating pharmacy at no charge. Even though Blink doesn't need to see a copy of your existing prescription, the pharmacy will still need a valid prescription either as an e-prescription or as a paper prescription. If you've selected your medication to be delivered to your home, Blink will transfer your prescription to our pharmacy team, or you can ask your doctor to e-prescribe directly to "Blink Health Pharmacy". If you have any questions, please call our US-based customer care team at 1 (855) 979-8290.

Does my pharmacy accept Blink?

You can use Blink at 35,000 participating pharmacies nationwide, including Walmart, Albertsons, Kroger, Publix, Costco, Kmart and thousands of other regional chains, groceries and neighborhood drug stores. If your prescription is currently at a pharmacy outside our network, we’ll help transfer your prescription to a participating pharmacy after the checkout process. Transfers are free and easy. We also offer free home delivery, so you can get medications delivered to your door with free shipping from a certified US pharmacy in our network.

Does Blink contact my pharmacy to fill my prescription?

No. If you're using Blink at your local pharmacy, fill your prescription at the pharmacy like you always do. You can have your doctor call the prescription in, e-prescribe or provide you with a physical copy to give to the pharmacist. For existing prescriptions, request your refill from the pharmacy as you normally do and ask your pharmacist to process Blink as the primary payer. If you're ordering medications with free home delivery, we'll walk you through the process at checkout — our pharmacy team will transfer your prescription from your doctor or current pharmacy.

Can I use Blink if I have prescription drug coverage?

Yes! Check the Blink price and compare it to how much you’d pay with your prescription drug coverage. Our customers are surprised that Blink’s price can be lower. If that’s the case, purchase your medications with Blink without using your drug coverage.

Are there membership fees?

There are absolutely no membership fees or other hidden costs. Just pay for the medications you need, when you need them.